Legal
Refund Policy
Last updated 27 Oct 2026
Draft template — have this reviewed by your legal advisor before launch.
Every plan starts with a free trial so you can evaluate GMB Pilot before paying.
Monthly plans
You can cancel any time; cancellation takes effect at the end of the current billing period. Monthly fees are not refunded for partial periods.
Yearly plans
If you cancel within 14 days of a yearly payment, we will refund the unused amount minus any usage-based costs incurred. After 14 days, yearly plans are non-refundable.
How to request
Email [email protected] from your account email with your invoice number.