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Legal

Refund Policy

Last updated 27 Oct 2026

Draft template — have this reviewed by your legal advisor before launch.

Every plan starts with a free trial so you can evaluate GMB Pilot before paying.

Monthly plans

You can cancel any time; cancellation takes effect at the end of the current billing period. Monthly fees are not refunded for partial periods.

Yearly plans

If you cancel within 14 days of a yearly payment, we will refund the unused amount minus any usage-based costs incurred. After 14 days, yearly plans are non-refundable.

How to request

Email [email protected] from your account email with your invoice number.